{ 9 comments… read them below or add one }

billg June 21, 2010 at 10:34 am

unreal layed of i was tried the loan modification with boa what a run around cant accept unemployment to my bank statements from my other bank did not show the name on the checks i was depositing all said after eight yrs of being current on my home the slapped me with 1,081 worth of late charges for the last 8yrs first ive heard of it can they get away with this

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Mike June 21, 2010 at 10:48 am

billg- Contact a HUD counselor immediately at SAVE MY HOME NOW. Further, contact an attorney who SPECIALIZES in foreclosure defense. If you cannot afford an attorney, many towns/cities/states are providing legal help to homeowners facing foreclosure.

I’m recommending the LEGAL/FEDERAL strategies to address any kind of hastened foreclosure.

Also, contact BOA executives – ALL OF THEM in a well-written letter clearly pointing out you need their help saving your home from foreclosure AND you request they rescind late fees.

Reality Check – Front lines customer “service” people at ALL corporations (YES, definitely banks) are NOT serving their customers’ best interests. To many banks and corporations, 8 years (as you know) mean nothing to them. You MUST take your plea to executives.

EVERY time (except for 1x with *PAYPAL) I’ve contacted corporate executives I have resolved issues to my satisfaction.

*This is not the time or place to discus PAYPAL fraud. At a different time, I will tell you why anyone using PAYPAL should seriously consider NEVER using PayPal. You won’t believe what PayPal’s terms of service allow them to do to us.

Please update me once you take action on these 3 suggestions.

I hope this helps you,
Mike

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billg June 21, 2010 at 10:27 am

think thats bad I tried a loan modification with bank of america of course they ran me around and after 8 yrs of being current on my home they slapped me with 1,081 late fee for the last 8 yrs

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mario May 29, 2010 at 5:12 pm

LAND of the GREEDY Not the FREE!
The GREEDY I am referring to are the largest financial institutions in this country, the Banks. These institutions that took the hard working American people’s tax money to bail them out. This bail out did not change anything. These institutions continue their greedy practices only looking out for themselves. I have been laid off going on six months. Looking for a job and trying to collect unemployment has been a difficult challenge. I owned a vehicle that was financed by Bank of America, one of the largest afore mentioned greedy institutions. For the past four weeks I have been contacting Bank of America to try to work out a payment plan that would enable me to continue payments on my vehicle at a lower amount monthly. I explained to the bank that hardships related to unemployment holding back payments for three weeks in February and one week in March and the subsequent reduction in the amount of my weekly unemployment check would make it impossible to make the present payments to the bank. All I wanted was to see if they would lower my payments and extend the loan a few more years, which would have given them more money in the end and I would keep my vehicle. With each call to Bank of America I was either put on hold, given a voice mail, switched to other departments who could not help me, to having returned calls from the bank in the middle of the night, to simply put it I was given the run around. Bank of America’s solution to the problem was to sell the vehicle in 6 days, try to refinance through another institution because as far as they were concerned my credit score was too low for them to help me. What part of that I am unemployed did they not get!!! Bank of America made a joke of my situation and subsequently took my vehicle. They now expect me to pay any balance left over after the sale of the vehicle that I no longer own. When did GREED take precedence over COMMON DECENCY, COMMON SENSE, MORALS and the WILLINGNESS TO HELP WHEN NEEDED. I know that I am not the only person that this has happened to. It is time for our elected officials to stop these GREEDY institutions from continuing their unfair practices and start to act on the behalf of the hard working tax payers of AMERICA.

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Mike May 29, 2010 at 5:36 pm

Mario, I’m sorry to hear about your horrible BOA experience. On one hand, I wish your situation were isolated, as much as I don’t wish your experience on anyone else.

I also wish you had contacted me sooner. No promises but with previous BOA CEO Ken Lewis and his executive office personnel, I felt we were on first name basis as many times as I contacted them on behalf of customers.

Sadly, Mario, here’s what is happening at EVERY “big” corporation – the front line people are TRAINED to brush you off, when it’s NOT even in the company’s best interest to treat customers as if they’re dirt.

I too had to learn the hard, frustrating, costly, angry-as-hell way.

Now, I make my token contact to front-line customer “service” (rather DIS-SERVICE).

I expect and receive a brush off. No problem when it happens. I expected it anyway.

Next, I contact the EXECUTIVE branch, which quickly (and to 100% so far) resolves my customers’ and my issues. Why does it take escalating an issue to the executive level to get resolution?

This is rhetorical, because you all ready know the answer: Most people NEVER know how to escalate an issue or they simply do NOT escalate. Corporations know this too.

Only the most assertive, aggressive customers gored by these corporations vigilantly pursue resolution the “right” way. It’s amazing how “different” the attitude is of the people at the executive level willing and able to HELP you.

The problem is that you have to GET to them…and/or know HOW to get to them.

Even if you’re mad as hell (and you should be mad as hell) put that aside for as long as it takes to write a letter you’re going to send CERTIFIED MAIL.

You write very well, so this will not be difficult for you.

Today, BOA’s CEO is Brian Moynihan. Use Google to research ALL “C” class executives. In your letter, state clearly in paragraph 1 that you are very upset by BOA’s refusal to work with you, causing you to LOSE your car to repo.

You probably will not get it, but request BOA rescind the deficiency amount (recorded in judgment?) against you.

…for THESE reasons: Now proceed to bullet what you attempted to resolve. You kept notes, correct (that is, names and dates)?

“Cc:” all the BOA executives.

Not long ago, a lady named Ann Minch (I believe I’m correctly recalling her name) went against my advice to create a YouTube “rant” video against BOA. She got A TON of national attention for this video. She got resolution from BOA. However, what she wanted from BOA, she could’ve gotten using my strategic approach. My customers and I have used this approach 100s of times with success.

Again, I reference an earlier point: Some people don’t fight back at all because they don’t know how or they’re too angry. Some people take an AK-47 to hunt quail (too much firepower). Some people do NOTHING.

This leaves people like me — and we represent a teeny-tiny minority. Perhaps this is why we get results.

I hope this helps you, Mario. Thanks for sharing your experience, as maddening as it is.

I really hope you get back to work soon. What kind of work do you do?

Mike

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John Wright April 18, 2010 at 4:25 pm

If it walks like a piggy, talks like a piggy, by golly it’s a PIGGY!

BofA and it’s CEO Brian Moynihan reminds me of that song by John Lennon and George Harrison titled “Piggies” I invite you to listen to this song on youtube and see if it appropriately fits.

http://www.youtube.com/watch?v=sXdKlpBOvs0&feature=related

Have you seen the little piggies
Crawling in the dirt
And for all the little piggies
Life is getting worse
Always having dirt to play around in.

Have you seen the bigger piggies
In their starched white shirts
You will find the bigger piggies
Stirring up the dirt
Always have clean shirts to play around in.

In their ties with all their backing
They don’t care what goes on around
In their eyes there’s something lacking
What they need’s a damn good whacking.

Everywhere there’s lots of piggies
Living piggy lives
You can see them out for dinner
With their piggy wives
Clutching forks and knives to eat their bacon.

Wright vs. Bank of America Lawsuit at: unitedlawgroup.com

When I filed my lawsuit against Bank of America, myself and United Law Group thought of the many others out there in the same situation. It was then that we decided to educate the public on what these piggy banks are doing, as well as unite us all together as one voice. Please help me turn this David vs. Goliath modification process, into a Goliath vs. Goliath.

Please stand with me and United Law Group and send an email to Bank of America that states that we will no longer tolerate their potentially illegal, fraudulent, irregular and abusive business methods.

Divided we might have fell America, but united we must stand!

Please send your email directly to Bank of America and include the following:

1. Your name
2. Your complaint concerning your experience with Bank of America.
3. Please end your email “I support John Wright vs. BofA Lawsuit!”
4. Please send a copy of your email to johns-wright@hotmail.com
5. Please send your email to both BofA link below and the CEO email

BofA Linked Email:
https://www3.bankofamerica.com/contact/?lob=general&contact_returnto=&state=VA

CEO Brian Moynihan:
brian.t.moynihan@bankofamerica.com

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Mike April 18, 2010 at 7:05 pm

Interesting. For sure, banks are dumping on its customers, even customers who are not defaulting.

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steinein April 3, 2010 at 9:18 am

Poem: Ode to Bank of America

Bank of America is the Bank of Suck
They take advantage of people who’re down on their luck
Someone needs to put a stop to their awful games
And keep them from earning more ill gotten gains

Bank of Suck just makes me cry
There’s one big old reason why
I’m in the fourth year of a Bank of Sucky Hell
And boy have I got a story to tell

Money there you should never risk
They put a charge on my card that shouldn’t exist

When I disputed they said “We’ll take care of it for you”
But it was all just fakery and lies abounded too
And two months later it went suddenly bad
Because their final response was “Too bad so sad”

To the Better Business Bureau Bank of Suck lied
And the OCC I think they paid on the side

They ain’t Bank of America, they’re Bank of Suck
They steal money from people, and don’t give a f___
They ruled my world with an iron fist
They closed my account when I tried to resist

There ain’t no one to help me but me
So that’s why I’m now screaming so loudly

Bank of Suck they got me really mad
Charging me for things they really shouldn’t have
They said “you better not think that is the end of it”
And dropped me head first into an arbitration scam pit

I thought they’d eat me alive
Had no one on my side

I said

“Bank of America now give me a break
Leave me the few bucks left you didn’t take
I’m already out thirty-five hundred
Please leave me a few dollars unplundered”

But I was right, and I knew it
And I had the docs to prove it

And oh my lord, I won

Alright, oh yay, somehow I won the day
Hurray!
The arbitrator said I didn’t have to pay

Just then it should have been over, it should have been done
But Bank of Suck couldn’t leave it alone
And got even more sucky, than before, you know
And hatched a plan to get back some of that dough

They issued me the dreaded ten-ninety-nine-c
And now I have massive tax liability

The IRS says they should cancel it forthwith
But they love it too much to think to destroy it

They won’t listen up
They won’t void it out
So I’m here today to scream and shout

And this isn’t just for me
It’s for you and you too
Because one day you might be walking in my shoes

We all gotta do something about this today
Before
The black hole of banks
The pit of financial despair

(Put any negative remark you’d like to right there)

Will suck all our rights
And our money
Away

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Mike April 3, 2010 at 11:06 am

Interesting poem. Thanks for sharing your experience. Instead of a poem, you might try sharing your specific experience. What situation landed you in arbitration with BOA? What are the details? “They” (BOA?) put a charge on your card? Was it the $3,500 charge you reference? Without details, even I cannot offer advice. I’d like to try to help you.

*Did you ever seek help from BOA executives? Do you think this question sounds crazy? You probably think that contacting front-line Customer Service people with BOA for instance is enough. You probably think that contacting BOA and getting rejected is the end. It is NOT the end.

If you have to ability to write this poem, you definitely have the ability to get results the way I’ve taught my friends, family, customers to GET RESULTS when faced with similar “issues.”

I find FOUR groups of people when it comes to getting justice: 1) This group spends TONS of time trying to fight for justice when they’ve been wronged by a business or business person. They create YouTube “debtor’s revolt” videos or write poems. They don’t get the results they want but they’re damn creative. 2) 2nd group gets pissed off and screams and screams at some front-line customer service rep. They get their anger off their chest but that’s all they get. They do NOT fix the wrong. 3) Last group does NOTHING…nothing at all. 4) Last group (the smallest group by the way) are the people who know HOW to get results without yelling and screaming…without YouTube rant videos or poems.

On my DVD 8 Secrets To A 680 Credit Score, my 4th secret shows people my most powerful secret for fixing wrongs, not just credit issues. My friends, family & customers get results.

They’re FIXING problems they’re having with businesses. They’re NOT writing poems or making “debtor’s revolt” YouTube videos.

If I don’t hear from you again, thanks for sharing. I’m sorry for your suffering and loss. I wish you well.

Mike

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